Refund Policy

At HeyBuyBye.shop, customer satisfaction is our priority.

Return Window:
You may return items within 30 days of delivery.

Eligibility:

  • Items must be unused, in original packaging, and in resaleable condition.

  • Sale items and personalized products are non-refundable.

Refunds:

  • Once your return is received and inspected, your refund will be processed to your original payment method within 5–7 business days.

Return Shipping:

  • Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.

To initiate a return, contact info@heybuybye.shop with your order number.